When patients wait on hold, you lose revenue. OhMD is AI-driven patient communication software built for physician practices that don’t want to miss calls. It answers calls, texts, and chats – automatically — and frees your team to focus on real conversations.
Our call center is finally manageable. OhMD gave us a way to serve patients faster without hiring more staff.
Your team spends too much time answering the same calls.
Hiring more staff won’t fix it. Most patient calls are simple: scheduling, reminders, refills, FAQs, directions. OhMD’s AI agent, Nia, handles those questions instantly by voice or text. Patients never wait on hold, and your team focuses on what matters most.
What this means for you
Not every patient call is routine. Now you have the time and tools to deliver the human touch patients expect.
Some patient conversations can’t be automated: surgical planning, multi-provider coordination, or sensitive discussions. That’s where your team shines. OhMD’s AI, Nia, captures each request, summarizes the details, and sends it to your team with full context. No dropped threads. And with HIPAA compliant two-way patient texting, you’ll never play phone tag again.
What this means for you
OhMD helps every practice – large or small – deflect calls, automate scheduling, and manage patient conversations by text or voice. It’s the only patient communication software built for every patient conversation. We designed OhMD to keep human connection at the center of care. Every feature supports real, compassionate communication. Two-way HIPAA-compliant texting keeps conversations fast and simple – no voicemails, no phone tag. And OhMD integrates seamlessly with your EHR.
You’ll launch in weeks, not months. Start today and see how much easier patient communication becomes with OhMD.
Fewer staff-answered calls
Automate routine patient calls and texts and efficiently handle the more complex conversations with texting.
Cost savings
Eliminate call hold times and abandonment without hiring additional staff. Now, appointments can be booked 24/7.
More new patients
With patient self scheduling over voice and text, you’ll never miss an opportunity to book a new patient appointment.
Special Delivery! The patient texting API OhMD makes two-way patient communication over SMS even easier for practices and solution partners. Take a look at our API docs and start building HIPAA compliant texting into your software.